Join our team

Support specialist

Want to make a difference in ad tech? This is a great opportunity for those who want to shape the future of advertising. AdHash is a privacy-focused advertising technology company which sells products to people without turning people into products.

Our fun and highly-motivated team is pioneering innovations in contextual and real-world data advertising, and we need your help to lead the charge.

Candidates would be expected to

  • Onboard new clients by helping them use our platforms, integrate their data, share with them relevant documentation, and upload their profiles onto our platforms.
  • Have experience in the software industry. Preferably in a support role.
  • Learn how to use our proprietary software quickly and be able to communicate it efficiently to our clients.
  • Have a good understanding of the best practices in addressing clients and their needs.
  • Have excellent writing skills in English.
  • Show great attention to details.
  • Show strong troubleshooting and root cause analysis skills.
  • Learn quickly from customer feedback and communicate that feedback to the rest of the team.
  • Contribute to the team synergy and coordinate tasks with the relevant departments.
  • Participate in business development collaborations and contribute with valuable insights.
  • Be prepared to learn a lot and develop an in-depth understanding of ad tech and real-time bidding in particular.

Really nice to haves

  • Excited to work in a dynamic startup environment.
  • Contagious energy and a passion for everything you do.
  • Ability to work both independently and as a part of a team.
  • Proficiency in interaction with a wide variety of APIs.
  • See something, say something attitude - when you have a really great idea or a really important question, don't keep it to yourself.
  • Ability to turn pressure into a calm and collected game plan.
  • A bit more goal oriented than process oriented mindset.

Perks

  • Free lunch.
  • Offices in USA, Switzerland, Bulgaria and opportunities for travel.
  • Flexible working hours.
  • Team building.
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